szcleaningservices is committed to protecting the privacy of our clients and website visitors in the UAE. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you utilize our home, office, commercial cleaning, and pest control services.

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1. Information We Collect

 

We may collect personal information that identifies you, specifically when you book a service, request a quote, or contact us. This information includes:

• Personal Identifiers: Name, email address, phone number, and physical service address (home/office location).

• Payment Information: Details required to process payments (e.g., credit card information, though usually processed securely via third-party providers).

• Service Preferences: Details about the service you require (e.g., type of cleaning, size of property, pest control needs, preferred time, entry instructions).

• Communication Data: Records of your correspondence with us (emails, phone calls, chat transcripts).

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2. How We Use Your Information

 

We use the information we collect for various business purposes, including:

• Service Provision: To schedule, deliver, and manage the requested cleaning and pest control services.

• Communication: To send you service confirmations, updates, reminders, and respond to your inquiries.

• Billing and Payment: To process transactions and issue invoices.

• Improvement: To monitor and analyze usage and trends to improve our services and website experience.

• Marketing: To send you promotional materials about new services or special offers, provided you have consented to receive them.

• Legal Compliance: To comply with applicable laws and regulations in Dubai and the UAE.

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3. Disclosure of Your Information

 

We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service Providers: We may share your address and service details with our trusted employees or contractors who perform the services on our behalf (e.g., the cleaning or pest control crew assigned to your job). These parties are obligated to keep your information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency in the UAE).

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

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4. Data Security

 

szcleaningservices implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, use, and modification. We utilize secure payment gateways and encrypted communication methods where appropriate. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee 100% security.

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5. Your Data Protection Rights (UAE Focus)

 

Depending on the context and applicable UAE laws, you may have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct any information you believe is inaccurate or incomplete.

• Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time (e.g., unsubscribing from marketing emails).

To exercise these rights, please contact us using the details provided below.

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6. Changes to This Privacy Policy

 

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

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7. Contact Us

 

If you have questions or comments about this Privacy Policy, please contact us at:

szcleaningservices

Dubai/UAE
Email: support@szcleaningservices.com
securezoneforcleaningservices@gmail.com
Phone: +971 52 691 7825